Welcome to Oyaat! Below are answers to some common questions to help you better understand our products and services. If you have any other questions, feel free to contact our customer service team.

1. How do I place an order? Browse the products you're interested in on our website, select the items you like, and add them to your cart. Fill in your shipping address and payment information on the checkout page, then click "Place Order" to complete your purchase.

2. How can I track my order? Once your order has been shipped, you'll receive an email with tracking information. You can use this information to track the delivery status of your order on the carrier's website.

3. Can I cancel my order? If you wish to cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request, but if the order has already entered the processing stage, it may not be possible to cancel.

4. How do I return an item? If you need to return an item, please first read our return policy and then contact our customer service team for further guidance. We'll assist you through the return process and process your refund or exchange promptly.

5. How can I contact customer service? If you have any questions or need assistance, please feel free to email us at support@oyaat.com. Our customer service team will respond to your email as soon as possible and assist you with your inquiry.

6. Is there a warranty on the products? We provide a quality guarantee for all our products. If you receive an item with any quality issues or damage, please contact our customer service team immediately, and we'll resolve it for you promptly.

7. How is shipping cost calculated? Shipping costs are calculated based on factors such as the destination and weight of the order. The basic shipping fee for global shipping is $6.89, and orders totaling $69.99 or more qualify for free shipping.

If your question isn't answered in the above list or if you need further assistance, please don't hesitate to contact our customer service team. Thank you for choosing Oyaat, and we look forward to providing you with an excellent shopping experience!